E: support@inventivehosting.co.uk

Welcome to Inventive Hosting: Affordable Web Hosting

Inventive Hosting is a leading web hosting provider of shared web hosting from £11.99 per year.
 

 

 

 

 

FAQ

Q. If I sign up for an account how long will it take for it to be set up?

A. If you sign up during office hours we aim to have your Shared hosting set up within 15 minutes, during the night or after 7pm if may take a little longer but your account will always be set up within 4 hours. For security reasons all sign ups are verified before we set up your account.  For our dedicated hosting and VPS packages please allow up to 48 hours for your server to be setup. Please ensure that you check your spam box for our welcome email.

Q. Are all your servers based in the UK?

A. Yes, all our servers are based across 4 data Centres in the UK.

Q. Is it possible to upgrade my account if my needs change?

A. Yes , all you need to do is send us an email and we can have your account upgraded within minutes.

Q. Can I cancel instantly at any time without giving notice?

A. Yes, there are no minimum contact periods for our Shared hosting and users can cancel an account with no notice needed by sending us an email. For our VPS and Dedicated servers you will need to cancel 7 days before your billing date.

Q. Can i buy a domain name from you to use with my account?

A. At the moment we currently we don't sell domain names. You will have to purchase domains through one of the many domain registrars on the web and then point them to our servers by updating the name servers. This is a quick and easy process, please contact us if you have any problems.

Q. Can I host international domains?

A. Yes, we currently have clients that use .co.uk, .ca, .il, .tc, .nu, .ve .com .ru, and many other international domain names.

Q. Do you offer NT or UNIX plans?

A. We Now offer UNIX/Linux web shared hosting accounts.

Q. How do I FTP into my account?

A. To FTP into your account you will first need to get a copy of an FTP program. We recommend FileZilla, which you can get from http://filezilla-project.org/index.php To set up your FTP client you will need to give it some information about our server, this information is listed below:

Username & Password - You will find it in your welcome e-mail.

Host name - This is provided on your control panel or in your welcome email

Q. Where are my statistics?

A. After logging into your control panel go to WEB STATISTICS

Q. What version of PHP comes installed on your servers?

A. All new accounts now include a PHP Selector where you can select the PHP version you require for your account from PHP 5.2 to PHP 7.0

Q. What version of MySQL comes installed on your servers?

A. MySQL V5.6