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How long does it take to set up an account? |
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Orders can be set up in less than 10 minutes but not greater than 24 hours. |
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Can I host international domains? |
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Yes, we currently have clients that use .co.uk, .ca, .il, .tc, .nu, .ve
.com .ru, and many other international domain names. |
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Do you offer NT or UNIX plans? |
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We offer UNIX web hosting accounts. We do not handle Windows on any machines due to its overall instability |
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and obsessive cost for licensing. |
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How do I access my control panel? |
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You can login to your control panel at
www.controlpanel.cc |
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What are the nameservers for your servers? |
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Primary Nameserver: ns1.dns-systems.net |
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Secondary Nameserver: ns2.dns-systems.net |
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How do I FTP into my account? |
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To FTP into your account you will first need to
get a copy of an FTP program, we recommend Cute FTP, which you
can get from www.cuteftp.com. To set up you FTP client you will
need to give it some information about our server, this
information is listed below:
Username & Password - This is the same as you choose when you
started the account and you will find it in your welcome e-mail.
Host name - username.dns-systems.net or you can use any domain
on our system by just entering yourdomian.com (no http://). If
you would like to have personal ftp server address ie
ftp.yourdomain.com then just make the subdomain ftp for the
domian you would like the personal ftp.
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Where are my statistics? |
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After logging into your control
panel go to WEB STATISTICS |
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I keep getting errors when trying to publish with Frontpage? |
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The most common problem is not using the full url when uploading your site. Make sure you use the entire |
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http://www.domain.com in the address you are attempting to publish to. |
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What version of PHP comes installed on your servers? |
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PHP 4 |
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What version of MySQL comes installed on your servers? |
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MySQL v4.1 |
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I've uploaded my site and still see "placeholder for ..."? |
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You are still seeing the default index.html page set up when you ordered your hosting plan through us. |
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Make sure to delete that old index.html page, then your site should resolve correctly. |
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How long does it take for my DNS changes to update world wide? |
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Normally you can expect to see your web site DNS to change within 24 hours once you have made the modifications at |
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your registrar. However, we have seen it take up to 3 days in some cases where registrars and ISPs are a little slower. |
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Why isn't my SSI working? |
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In order for SSI to be executed, you must rename all of your web pages to .shtml rather than .htm or .html. |
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This solves the majority of SSI errors. |
