Domain control
Adding domains
Editing domains
Sub-domains, CNAME, MX and A records
Deleting domains & sub-domains
Trouble Shooting
Transferring a domain

DOMAIN CONTROL

Domain control as the name suggests, is where you can control all of your domain names and sub-domains.
To find out more about how to use domain control click on the option in this section for more detailed step by step instructions.
 

ADDING DOMAINS

To add a domain to your account follow these step by step instructions below:
1. Make the directory you want the domain to point to using your FTP program.
Please note that this step must always to carried out first as if our system cannot find a directory it will by default point the domain name towards your main htdocs directory
2. Go into domain control and click on the "Add a domain" button.
3. Enter the domain you want to add in the first box without the www.
4. Select the location on your server where the domain is going to point. For example if you have made your dir for your domain in htdocs and called it "domain", you would point it to /htdocs/domain/.
Please note the spelling of the path to the directory must exactly match the spelling of the directory name on your server.
5. Click on the "Add domain" button, this is all you need to do in domain control to add a domain.
Please note that once added it take up to 24 hours for our servers to recognise your domain
6. Now you have added the domain you need to contact you previous host and get the name transferred over to our name servers.
To find out your name servers, login to the control panel and look under account details.
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Domain Control allows you to edit where the domain points to in your web-space.
Please note that all changes can take up to 24 hours to become live.
1. Enter the new location where you want the domain to point in the text box
2. Click on the "Update" button.

EDITING DOMAINS


Domain Control allows you to edit where the domain points to in your web-space.

Please note that all changes can take up to 24 hours to become live.
1. Enter the new location where you want the domain to point in the text box

2. Click on the "Update" button.

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SUB-DOMAINS

Domain Control allows you to add and remove A, CNAME and MX records.
Click on the "Edit" button next to the domain that your wish to edit and choose one of the following to edit:
Please note that all changes can take up to 24 hours to become live.
MX RECORDS:
1. Click the ADD button under the MX record list
2. Enter in the MX hostname you wish to use and click Next Step
You can add multiple MX records by repeating the steps above.
SUB-DOMAINS, CNAME AND A RECORDS:
1. If you are pointing a sub-domain to a directory, make the directory using your FTP program
2. Click on the "Add Sub-Domain" button
3. Enter the sub-domain name that you want to add
4. Choose the type of sub-domain you want to add. You can choose either a Directory, CNAME record or A record.
5. Enter in the location of the sub-domain. For example: '/htdocs/somedir/' for a directory, '111.111.111.111' for an A record, or 'somehost.com' for a CNAME record.
6. Click Next Step to add the sub-domain
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DELETING DOMAINS AND SUB-DOMAINS


1. Click on the "Delete" button next to the domain or sub-domain
Please note that once changes are made it can take up to 24 hours for our servers to recognise it.
2. Change the name servers of the domain to its new host.

 

TROUBLE SHOOTING DOMAINS


In this section I am going to look at some of the most common problems users have when using domain control, below are some frequently asked questions:
Q. I have added a domain in domain control and I have pointed it to a directory in my space but when I enter the URL it brings up my htdocs and not the directory
A. Check that the location you have specified in domain control exactly matches the real path to the domain. If this is correct it maybe because the directory was not there when you set the domain up in domain control. If you have just made the directory up you will need to wait 24 hours so our automated system can find it.
Q. I have added a domain in domain control but when I enter the URL in my browser it brings up my old site on my old host
A. The reason for this is that the domain is not pointing towards our name servers, if you have changed the name servers to ours it maybe that not all Internet servers have updated with your new information. To solve this wait 24 hours and it should solve its self.
Q. I have created a sub-domain sub.mydomain.com and I can access it with http://sub.mydomain.com but not http://www.sub.mydomain.com
A. With the way that we set up sub domains you can only access them without the www.
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TRANSFERRING A DOMAIN:


Transferring a domain is easy and all you need to do is contact the company you first purchased the domain name from and ask them to change the name servers.
To find out your name servers, login to the control panel and look under 'name servers' in account details.
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